Bigstub Phone Numbers and Emails

Toll-Free Number:

  • (888) 292-8495

Customer Service:

  • (888) 636-1336

Bigstub Email:

Customer Service
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Contact Information

Bigstub Website:

Bigstub Help Center:

Corporate Office Address:

BigStub, Inc.
1336 N Moorpark Rd #336
Thousand Oaks, California 91360-5224
United States

Other Info (opening hours):

Hours:

Seven days a week: 7am - 1am EST

More contact details

Fax:

+1 (888) 636 1338

Bigstub Rating Based on 29 Reviews

Rating details

1.4
more details
Customer service
Website
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Bigstub Customer Service Calls

150 TOTAL
CALLS
00:49 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bigstub?

Shipping and Delivery Question:

  • “Tickets have not arrived leaving Tuesday morning”
  • “I want to know when I can get the tickets that I purchased in my possession”
  • “Ticket delivery question”

Activation/ Cancellation Question:

  • “Cancel”
  • “Ticket cancelation”
  • “Need to cancel an order”

Refund Question:

  • “I just purchase tickets. I would like to change seats and get a refund for the new seats. Is this possible?”
  • “Refund”

Product/ Service Question:

  • “Didn't mean to buy tickets”
  • “Ticket access”
  • “Ticket insurance / cancellation”

Payments and Charges Question:

  • “I make a transaction into the the sterling bank account a sum of 25000 naira”
  • “Transaction problem”
  • “Double charge in my account”

Request for Information Question:

  • “Asking question”
  • “Never recieved email confirmation on tickets bought”

Return/ Replace Question:

  • “I need to change my email address and when I call the customer serive phone # nobody ever answers the phone and I can't change it on-lin”

Account Question:

  • “I had place a ticket order, and didn't finish the create an account. And haven't gotten any Indication if my order was placed. However I do have a order number.”

Other Question:

  • “Ovo”
  • “Tickets”
  • “Tickets need to be switched”

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